Privacy policy

Privacy Policy

Last Updated: February 2026

Geode Soul (“we,” “our,” or “us”) operates this website and online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site, make a purchase, or communicate with us.

By using this website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of personal information:

Contact Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Payment Information

  • Credit or debit card details

  • Payment confirmation information

Payments are processed securely through Shopify and trusted payment providers. We do not store full payment details.

Order & Transaction Information

  • Products viewed or purchased

  • Order history

  • Returns and exchanges

Account Information (if created)

  • Username and password

  • Preferences

Device & Usage Information

  • IP address

  • Browser type

  • Device information

  • Pages visited and interactions on our site

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Provide customer support

  • Process returns and exchanges

  • Communicate order updates

  • Improve website functionality

  • Prevent fraud and enhance security

  • Comply with legal obligations

If you subscribe, we may send promotional emails. You may unsubscribe at any time.

3. Sharing Your Information

We share information only when necessary to operate our business, including with:

  • Shopify (our website platform)

  • Payment processors

  • Shipping carriers

  • Print-on-demand fulfillment partners

  • Email marketing providers

These service providers use your information only to perform services on our behalf.

We do not sell your personal information.

4. Shopify & Third-Party Services

Our store is hosted by Shopify. Shopify collects and processes data to operate and improve the platform.

You can review Shopify’s privacy practices at:
https://www.shopify.com/legal/privacy

Certain third-party tools (such as payment providers or analytics services) may collect information in accordance with their own privacy policies.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Remember your preferences

  • Analyze site traffic

  • Improve user experience

You may adjust your browser settings to refuse cookies, though some features may not function properly.

6. Data Security

We use commercially reasonable safeguards to protect your information. However, no method of transmission over the internet is completely secure. Please avoid sharing sensitive information through unsecured channels.

7. Data Retention

We retain personal information as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

To exercise your rights, contact us at:
contact@geodestrm.com

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

10. International Transfers

Your information may be processed in the United States or other countries where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

Geode Soul
P.O. Box 90706
Burton, MI 48509
United States

Email: contact@geodestrm.com
Phone: (810) 259-3907